I had been looking for a while for a hybrid purse / work bag and love this one! I love the pockets, compartments, and sturdiness of the bag. I have only used it for a few weeks as I have recently gone back to the office for work, but it seems like it will hold up well. I can fit my laptop, charger, headphones, wallet, phone, thin folder/books, etc. I don’t carry a lot of papers and extra stuff around with me, so I don’t need or want a giant bag to carry back and forth to work, so this works great for me. Plus I like that it is stylish enough to use as a purse as well. Before, I was carrying a separate laptop bag and purse, but now I just have the one bag to take everything in. One downside is the straps are not super comfortable for a long distance, but I don’t need to hold it on my shoulders for a long time so it hasn’t been a problem for me. I also like that the straps are adjustable and the long shoulder strap can be removed. I felt like the double straps were long enough to use on my shoulder so I don’t usually use the shoulder strap. Another small downside is that when the bag is full with the laptop and other items in the inside, it pushes against the outside pockets making it kind of hard to fit things in them easily. I had my phone on the outside pocket first and then put my computer and stuff inside the bag. It was really hard to get my phone out after that. I now use one of the interior pockets for my phone to keep it safer and easier to remove. Just things to keep in mind, but not deal breakers in my opinion. Overall, it’s a really great, stylish laptop bag!